Terms and Conditions

In CUSTOMER SERVICE, direct questions that have already been answered in the different legal mentions and conditions will not be answered, only clarifications about them will be made.

PURCHASE

The user knows and accepts the conditions of sale, processing of personal data, shipments, returns and intellectual property that govern the virtual store of the web "excita2.com" operated by 24 AVENTURAS COMERCIALES and its owner / s.

WITHDRAWAL

Customers have the right to withdraw from the purchase made within a period of 14 calendar days from receipt of it. It will be considered received once the carrier of the conformity of delivery of the merchandise to the same person or different from the one who placed the order, by means of the accreditation, signed by the receiving person, of the fact. The merchandise must be in perfect condition in order to be put up for sale as a new product and not have its physical or technical characteristics diminished.

PAYMENT AND BILLING METHOD

This store offers its customers 3 ways to formalize the payment:

  • Credit or Debit Card: Secure payment is guaranteed through BBVA's payment gateway, with no extra cost being applied by the website for the use of said payment method.
  • Bank transfer or deposit: The website will make available to the client a current account number, once this form of payment has been indicated, to carry out the same by transfer or direct deposit. The website will not apply any extra cost for the use of this payment method.
  • Paypal: Payment managed by the company PayPal (Europe) S.à r.l. et Cie, S.C.A. and operated under its conditions of privacy and use. The use of this payment system may entail commissions or expenses on the part of the client. In any case, these expenses will be clearly indicated and itemized before making the payment and will never amount to a greater amount than that which the aforementioned company applies to the merchant.

All orders generate their legal invoice with the data entered by the client as the BILLING ADDRESS. A copy of this invoice is available from the moment it is deemed "Sent" in the Order History of your customer account. Regarding an invoice generated, IT IS NOT POSSIBLE TO MODIFY THE OWNER'S DATA.

PRODUCTS

The products sold on this website are all new and supplied by manufacturers or authorized distributors. All the material is subject to European quality standards and Spanish legislation regarding guarantee. Any defective material must pass the manufacturer's warranty court before being replaced or paid for.

The images, brands and / or logos belong to their intellectual owners and are only shown for informational purposes. Their owners can request their modification, suspension or elimination at any time. The products offered correspond to the characteristics described and image, unless the manufacturer has made modifications without prior notice, so it may be the case that a product is supplied that does not correspond 100% to the one offered but complies with the same quality and use requirements.

excita2.com reserves the right to cancel orders that have not been correctly formalized, paid in full, that present defects in form or suspected of fraud, being returned to the customer the amounts paid for the product or service until the moment of its cancellation.

The customer is ultimately responsible for choosing the products purchased in our store. You must ensure their compatibility with the vehicles on which they are to be mounted, either by figure, measurements or compatible reference cross.

excita2.com and its owner, declines any responsibility for the assembly of the items purchased in this store, as well as damage or breakdowns that arise after the assembly and commissioning of any material purchased. This responsibility belongs to the client and / or the person in charge of assembling them.

SHIPPING & RETURNS

The shipment will be made by a qualified transport company after payment of the goods has been confirmed. Depending on the nature of it, the delivery time from placing the order and its payment ranges from 24 hours to a maximum of 30 days. The website undertakes to inform the client of any delay greater than 10 business days. The customer has the right to return the purchase due to withdrawal within a period of 14 calendar days by law, extended up to 30 calendar days by this store, in accordance with the conditions described in the corresponding section. The amount of the product will be reimbursed through the same channel through which the payment was made once the material has been received and verified.

For complete information, you must read the shipping and return conditions that govern this store.

CLAIMS

This store protects consumer rights under the guidelines of the European Commission. The customer has at his disposal the mediation and claim mechanisms through the pertinent legal channels in the event of failure of direct negotiation with the manager of this store, as well as claim forms that must be submitted to the competent body.

DATA PROTECTION

The user knows and accepts the conditions in which their personal data will be managed by the owner of this website and the necessary service providers such as on-line payment or carriers.

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